Oh no! My coffee got lost!

Since the global shipping situation is a bit unstable now, our main advice is to be patient.

It can take 1 month to get from Norway to wherever in the world you are, it just depends a bit on the local postal service. Luckily we flush our coffee bags with nitrogen so it keeps the coffee fresh in transit!

Now we can help you troubleshoot this missing delivery:
- the first step is to check that the name and address you provided to us match the recipient and what is marked on the post box. If they are wrong, the post person might have a hard time getting it to you!

- secondly, contact your local post office and follow up if there are any packages with VAT duties due for your address.